The Dark side of FinTech
Introduction
Unintended Consequences and Ethical Consideration of FinTech Adoption, Special issue of the International Journal of Bank Marketing; Deadline 1 Aug 2022
INTEREST CATEGORY: SECTORS, INNOVATION AND TECH
POSTING TYPE: Calls: Journals
Author: Charlotte Eagles
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In the current wave of globalization coupled with the competitive business landscape, it is undeniable that technology has always been prioritized and regarded as the competitive edge for businesses to compete successfully in the marketplace. Technology has transformed the consumption experience among consumers and changed how business is conducted in many sectors of the economy. The banking sector is one that is undergoing radical transformation due to the prevalence of disruptive technological innovations, especially with the inception of Financial Technology. Financial Technology, better known as FinTech refers to IT-centered technologies and advanced software applications that aim to boost the efficiency of the financial ecosystem. Bestowed by the rising smartphone penetration rate and the growing popularity of online commerce, banks are forced to adapt to this dynamic market environment by adopting Fintech innovations such as digitized money, paperless lending, and mobile wallets.
Since FinTechs inception, businesses such as Alibaba Group, Paypal Holdings Inc., Samsung, Apple, Tencent Holdings Ltd, Afterpay, Klarna, and Robinhood Markets Inc. have been riding the bandwagon of FinTech. Prior research on FinTech has consistently reported that financial innovations can offer various advantages for both consumer and business markets. For instance, FinTech has benefitted businesses by lowering their costs of operations, providing them with alternatives to conventional banks’ products, allowing them to offer personalized services, furnishing them with a fast and effortless payment system, and many more benefits. From the consumers standpoint, FinTech has provided increased investment opportunities, access to insurance products, and the ability to use alternative payment systems such as mobile wallets, loans, and fund transfers. Referring to the potential of FinTech as highlighted above, it is undeniable that the promising trend of FinTech adoption has been regarded as a new phenomenon and a catalyst in the global financial ecosystem that has attracted the attention of industry players and consumer groups at large.
Although FinTech could potentially bring enormous benefits to industries and economies, there are many shortcomings associated with this technology. With more businesses venturing into FinTech and going online, the issues of security and consumers’ privacy are often at stake. For instance, the Global Fintech Survey report by PwC has reported that 56% of respondents who participated in their study indicated that issues of privacy and information security have been considered the main threats to the rise of FinTech. Apart from that, past studies have also reported that issues such as consumer protection, data breaches, trust, financial integrity, users inertia, adoption barriers, and ethical controversies are central concerns in FinTech diffusion. Given the transformative potential brought about by FinTech, it is clear that we need a fresh perspective to address these shortcomings and challenges. Therefore, there is a pressing need to investigate further the dark side and any potentially negative consequences as a result of FinTech adoption. In view of the above, this special issue aims to contribute to the debate, by soliciting papers on how to mitigate the dark side of FinTech in both business and consumer contexts.
List of topic areas
The Guest Editors welcomed any quantitative, qualitative, conceptual, or methodological contribution that offer insight into this area. This special issue’s topics of interest include, but are not limited to, the following:
- Ethical issues related to FinTech,
- Risks related to FinTech,
- Barriers to FinTech adoption and solutions,
- Strategies for addressing the unintended consequences of Fintech,
- Responsible use of FinTech,
- Issues related to the addictive, problematic, and deviant patterns of use of FinTech,
- Security and privacy concerns associated with FinTech,
- Consumers psychological and behavioural responses arise from FinTech service failure,
- Personalizationprivacy paradox in Fintech,
- The adverse effects of FinTech for individuals, organizations, and society,
- Governance, strategy, legislation, control mechanisms and management policy of FinTech usage, etc.
Submissions Information:
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Key deadlines
Opening date for manuscripts submissions:泭01/06/2022
Closing date for manuscripts submission:01/08/2022泭泭