J Relationship Mar
Introduction
Journal of Relationship Marketing, 21(1)
INTEREST CATEGORY: RELATIONSHIP MARKETING
POSTING TYPE: TOCs
The Impact of Customer Relationship Management and Company Reputation on Customer Loyalty: The Mediating Role of Customer Satisfaction
—Rizwan Ullah Khan, Yashar Salamzadeh, Qaisar Iqbal & Shaohua Yang [] []
Effects of Perceived Justice on the Behavioral Intention of Customers in the Banking Sector
—Emerson Wagner Mainardes, Marinalva Barros da Silva & Danilo Soares Monte-mor [] []
The Diffusion of Price-Related Word-of-Mouth: A Study Exploring the Role of Market Mavens and Social Ties
—Sebastian Schneider & Frank Huber [] []