J Service Res
Introduction
Journal of Service Research, 25(1)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Editorial
Unintended Consequences in Transformative Service Research: Helping Without Harming
—Christopher P. Blocker, Brennan Davis, and Laurel Anderson [] []
Autonomy or Security? Core Value Trade-Offs and Spillovers in Servicescapes for Vulnerable Customers
—Birgitta Sandberg, Leila Hurmerinta, Henna M. Leino, and Mira Menzfeld [] []
Enabling Cocreation With Transformative Interventions: An Interdisciplinary Conceptualization of Consumer Boosting
—Martin Bieler, Peter Maas, Lukas Fischer, and Nele Rietmann [] []
Not Whodunit But Whydunit: Story Characters’ Motivations Influence Audience Interest in Services
—Anne Hamby and Tom van Laer [] []
Vital Service Captivity: Coping Strategies and Identity Negotiation
—Samuel Guillemot, Margot Dyen, and Annick Tamaro [] []
The Conflicting Conventions of Care: Transformative Service as Justice and Agape
—Rohit Varman, Devi Vijay, and Per SkÃ¥lén [] []
Online Third Places: Supporting Well-Being Through Identifying and Managing Unintended Consequences
—Joy Parkinson, Lisa Schuster, and Rory Mulcahy [] []
Aesthetic Work as Cultural Competence: Chasing Beauty in the Coproduction of Aesthetic Services
—Aphrodite Vlahos, Anna E. Hartman, and Julie L. Ozanne [] []
Voice of the Practioner
Food Experience Design to Prevent Unintended Consequences and Improve Well-being
—Michela Addis, Wided Batat, S. Sinem Atakan, Caroline G. Austin, Danae Manika, Paula C. Peter, and Lane Peterson [] []
When the Aims and the Ends of Health Care Misalign
—Leonard L. Berry, Deanna J. Attai, Debra L. Scammon, and Rana Lee Adawi Awdish [] []