J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 31(2)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
A systematic review of Burnout studies from the Hospitality literature
—Madhura Ayachit & Shyamsunder Chitta [] []
A look back and a leap forward: a review and synthesis of big data and artificial intelligence literature in hospitality and tourism
—Hui Lv, Si Shi & Dogan Gursoy [] []
Improved or decreased? Customer experience with self-service technology versus human service in hotels in China
—Chun Liu & Kam Hung [] []
More is not always better: determinants of choice overload and satisfaction with customization in fast casual restaurants
—Soona Park & Jiyun Kang [] []
Corporate social responsibility and hotel financial performance
—Reena Bhattu Babajee, Boopen Seetanah, Robin Nunkoo & Narvada Gopy-Ramdhany [] []
Consumer complaining behavior in hospitality management
—Petek Tosun, Selime Sezgin & Nimet Uray [] []