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INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs

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Anthropomorphism and customers’ willingness to use artificial intelligence service agents
—Yang Yang, Yue Liu, Xingyang Lv, Jin Ai & Yifan Li [] []

Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic
—Minglong Li, Dexiang Yin, Hailian Qiu & Billy Bai [] []

A silver lining in the COVID-19 cloud: examining customers’ value perceptions, willingness to use and pay more for robotic restaurants
—Stephanie Hui-Wen Chuah, Eugene Cheng-Xi Aw & Cheng-Feng Cheng [] []

Willingness to share or not to share? Understanding the motivation mechanism of knowledge sharing for hospitality workforce
—Alice H. Y. Hon, Clare P. Y. Fung & Dagnachew L. Senbeto [] []

Determinants of employee innovation: an open innovation perspective
—Yun Zhang, Wei Xi & Feng Zeng Xu [] []