SERVSIG Best Article Award
Introduction
The ÂÜÀòÉç¹ÙÍø's Service SIG asks for nominations for its 2021 Best Service Article Award; Deadline 31 Jan 2022
INTEREST CATEGORY: SERVICE
POSTING TYPE: Awards
Author: Werner Kunz
We would like to request nominations for the
2021 SERVSIG Best Service Article Award
°Õ³ó±ðÌý is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year (i.e. 2021). General topics may include (but are not limited to) services marketing and service management. The article should have appeared in an English language refereed journal during 2021.
Herhausen, D., Emrich, O., Grewal, D., Kipfelsberger, P., & Schoegel, M. (2020). “Face forward: How employees’ digital presence on service websites affects customer perceptions of website and employee service quality.â€Â Journal of Marketing Research, 57(5), 917–936.
IMPORTANT:
– Candidates for a SERVSIG Award do not have to be a member of SERVSIG or the ÂÜÀòÉç¹ÙÍø to be eligible for the award.
– Candidates may be from anywhere in the world. Since its inception, SERVSIG has sought to be globally oriented and globally active.
– Candidates for the awards do not have to be academics. SERVSIG recognizes the vital link between academia and business practice
SERVSIG would like to thank the following members for their willingness to serve on this year’s selection committee:
• Peter C. Verhoef (Chair) – The Netherlands
• Jennifer Chandler- USA
• Andrea Ordanini – Italy
• Joy Parkinson – Australia
If you would like to nominate a paper please email the full citation of your nominated paper to the Selection Committee Chair Prof. Peter Verhoef no later than January 31, 2022.
Past winners can be viewed .
We look forward to receiving your nominations soon!
Linda Alkire and Sertan KabadayiÂ
SERVSIG Co-Chairs