J Services Mar
Introduction
Journal of Services Marketing, 35(7)
POSTING TYPE: TOCs
Special issue: Expanding service research in the MEA (Middle East and Africa) region
Guest editors: Linda Alkire, Wafa Hammedi
Guest Editorial: Expanding service research in the MEA (Middle East and Africa) region
—Linda Alkire, Wafa Hammedi []
Commentary: enabling service wisdom for MEA organizations and society
—Raymond P. Fisk []
Shaping service delivery through faith-based service inclusion: the case of the Salvation Army in Zambia
—Janet Davey, Eldrede Kahiya, Jayne Krisjanous, Lucy Sulzberger []
Transforming human trafficking rescue services in Nigeria: towards context-specific intersectionality and trauma-informed perspectives
—Foluké Abigail Badejo, Ross Gordon, Robyn Mayes []
Customer experience quality in African B2B contexts
—Volker G. Kuppelwieser, Phil Klaus []
Drivers of the experience value of mobile money transfer service: Senegaleseuser perspectives
—Ndeye Astou Manel Fall, Fatou Diop-Sall, Ingrid Poncin []
A phenomenological exploration into sustainability in the foodservice industry in the MEA region
—Wided Batat []
Learning from the resourceness blind spot for service innovation at the base of the pyramid
—Michelle Greene, Allard Cornelis Robert van Riel []
Financial services experience and consumption in Nigeria
—Taiwo O. Soetan, Emmanuel Mogaji, Nguyen Phong Nguyen []
Right to health and access to health-care services for refugees in Turkey
—N. Ela Gokalp Aras, Sertan Kabadayi, Emir Ozeren, Erhan Aydin []