Intl J Retail Dist Man
Introduction
International Journal of Retail & Distribution Management, 49(12)
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Understanding in-store interactive technology use: a uses and gratifications theory (UGT) perspective
—Hafida Boudkouss, Souad Djelassi []
Analysing the predictors of the young buyers’ satisfaction in the e-retailing apparel sector
—Claudia Stoian Bobalca, Oana Å¢ugulea, Mihaela Ifrim, Liviu-George Maha [Google Scholar]
Are your customers grateful? How customer gratitude impacts loyalty programme effectiveness
—Anne-Françoise Audrain-Pontevia, Isabelle Garnier []
Complaint behaviour in multichannel retailing: a cross-stage approach
—Marta Frasquet, Marco Ieva, Cristina Ziliani []