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J Strat Mar

Introduction

Journal of Strategic Marketing, 29(8)

INTEREST CATEGORY: MARKETING STRATEGY
POSTING TYPE: TOCs


Customer value co-creation behaviors and service outcomes: insights from a transformative service
Samaneh Torkzadeh, Mohammadali Zolfagharian & Pramod Iyer [] []

Addressing service failure and initiating service recovery in online platforms: literature review and research agenda
Manu C & Sreejesh S [] []

Take the pressure down: investigating the influence of peer pressure on participation desire in child-oriented brand communities
Margurite Hook & Alicia Kulczynski [] []

How can corporate heritage identity stewardship lead to brand ambidexterity?
Anthony Moussa & Virginie de Barnier [] []

Strategic imperatives of mobile commerce in developing countries: the influence of consumer innovativeness, ubiquity, perceived value, risk, and cost on usage
Ali Anwar, Narongsak (Tek) Thongpapanl & Abdul R. Ashraf [] []