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J Services Mar

Introduction

Journal of Services Marketing, 35(9)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


The robot-to-robot service encounter: an examination of the impact of inter-robot warmth
Magnus Söderlund []

Network well-being from a balanced centricity perspective
Fabian Groven, Gaby Odekerken-Schröder, Sandra Zwakhalen, Jan Hamers []