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INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs

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Predicting resilience in retailing using grey theory and moving probability based Markov models
—R. Rajesh, Arun Kumar Agariya, Chandrasekharan Rajendran []

The panic buying behavior of consumers during the COVID-19 pandemic: Examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety
—Nor Asiah Omar, Muhamad Azrin Nazri, Mohd Helmi Ali, Syed Shah Alam []

When should star power and eWOM be responsible for the box office performance? – An empirical study based on signaling theory
—Liu Fan, Xiaoping Zhang, Laxmisha Rai []

Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions
—Sushant Kumar, Arunima Shah []

“Alexafying” shoppers: The examination of Amazon’s captive relationship strategy
—Zahy B. Ramadan [Google Scholar]

Role of mobile food-ordering applications in developing restaurants’ brand satisfaction and loyalty in the pandemic period
—Taşkın Dirsehan, Ece Cankat []

How does shopping duration evolve and influence buying behavior? The role of marketing and shopping environment
—Xi Li, Wirawan Dony Dahana, Qiongwei Ye, Luluo Peng, Jiaying Zhou []

A psychological approach to Bitcoin usage behavior in the era of COVID-19: Focusing on the role of attitudes toward money
—Minseong Kim []

Investigating consumer binge-watching behavior: A valence framework perspective
—Lianlian Song, Baixue Hu, Jian Mou []

Examining the relationship between customer bonding, customer participation, and customer satisfaction
—Ho-Taek Yi, ChanKoo Yeo, Fortune Edem Amenuvor, Henry Boateng []

Price and quality decisions in a vertically-differentiated supply chain with an “Online-to-Store” channel
—Rui Hou, You Zhao, Mengqiang Zhu, Xiaogang Lin []

Brand experience and consumers’ social interactive engagement with brand page: An integrated-marketing perspective
—Widya Paramita, Huynh Ba Chan Nhu, Liem Viet Ngo, Quan Ha Minh Tran, Gary Gregory [Google Scholar]

The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China
—Xin Tian, Shasha Cao, Yan Song []

Pursuit of loyalty in service recovery: The roles of brand equity and cognitive reappraisal as moderators
—Ahasan Harun, Md Rokonuzzaman []

Determinants of purchase luxury counterfeit products in social commerce: The mediating role of compulsive internet use
—Tahir Islam, Abdul Hameed Pitafi, Naeem Akhtar, Liang Xiaobei []

Your receipt is in the bag: Service and temporal effects as factors of customer engagement formation during acquisition
—David M. Harman, Michael C. Porter []

All’s well that ends well: Effective recovery from failures during the delivery phase of e-retailing process
—Hamed Jafarzadeh, Mahdi Tafti, Ali Intezari, Babak Sohrabi [Google Scholar]

Using online data for offline decisions: A geostatistical approach for evaluating the patronage potential of a baby-care retailer
—Fuseina Mahama-Musah, Penelope Schoutteet, Lieselot Vanhaverbeke []

Antecedents and consequences of customer flexibility: Establishing the link to firm competitive advantage
—Vahid Ghomi, David Gligor, Mahour Parast, Sina Shokoohyar, Mina Ghofrani Esfahani []

Social distancing in retail: Influence of perceived retail crowding and self-efficacy on employees’ perceived risks
—Tsung-Sheng Chang []

Perception value of product-service systems: Neural effects of service experience and customer knowledge
—Meina Zhao, Xuqi Wang []

Mixed emotional appeal enhances positive word-of-mouth: The moderating role of narrative person
—Sara Quach, Felix Septianto, Park Thaichon, Tung Moi Chiew []

The rise of the grocerant: Patrons’ in-store dining experiences and consumption behaviors at grocery retail stores
—Sunny Ham, Kai-Sean Lee, Bonhak Koo, Seoyoung Kim, Hyeyoung Moon, Heesup Han []

Analysing the drivers of customer happiness at authorized workshops and improving retention
—Anil Kumar []

External pressure or internal culture? An innovation diffusion theory account of small retail businesses’ social media use
—Wi-Suk Kwon, Hongjoo Woo, Amrut Sadachar, Xiao Huang []

Digital coupon promotion and platform selection in the presence of delivery effort
—Yuqing Jiang, Fan Liu, Andrew Lim []

Collaborative consumption in China: An empirical investigation of its antecedents and consequences
—Shaowen Ni []

Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers
—Anurag Dugar, Pankaj Chamola []

Using food pictorial metaphor in the advertising of non-food brands: An exploratory investigation of consumer interpretation and affective response
—Othman Boujena, Isabelle Ulrich, Yolande Piris, Laëtitia Chicheportiche []

Determinants and consequences of service experience toward small retailer platform business model: Stimulus–organism–response perspective
—Jiunn-Woei Lian []

The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic
—Jinkyung Jenny Kim, Heesup Han, Antonio Ariza-Montes []

Big social data and customer decision making in vegetarian restaurants: A combined machine learning method
—Mehrbakhsh Nilashi, Hossein Ahmadi, Goli Arji, Khalaf Okab Alsalem, Sarminah Samad, Fahad Ghabban, Ahmed Omar Alzahrani, Ali Ahani, Ala Abdulsalam Alarood []

How can Indian small-scale fashion retailers survive COVID-19 disruption?-A Brand Portfolio Optimization Perspective
—Priyank Sinha, Romi Sainy []

Hedonic prices for the fruit market in Bangladesh: Lessons from guava and hog plum purchase decisions
—Afjal Hossain, Badiuzzaman []

Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework
—Marta Frasquet, Maria-Jose Miquel-Romero []

Hofstede’s individual-level indulgence dimension: Scale development and validation
—Ali Heydari, Michel Laroche, Michèle Paulin, Marie-Odile Richard [Google Scholar]

The effects of age cues on preferences for organic food: The moderating role of message claim
—Felix Septianto, Joya A. Kemper []

Why do consumers buy green apparel? The role of dispositional traits, environmental orientation, environmental knowledge, and monetary incentive
—Mohd Sadiq, Kumkum Bharti, Mohd Adil, Ramendra Singh []

Is self-knowledge the ultimate prize? A quantitative analysis of participation choice in online ideation crowdsourcing contests
—Rambod Dargahi, Aidin Namin, Seth C. Ketron, Julian K. Saint Clair []

How does the biophilic design of building projects impact consumers’ responses? – Case of retail stores
—Omoleye Esan-Ojuri, Hyunwook You []

Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain?
—Li Qin, María D. De-Juan-Vigaray []

Does educating customers create positive word of mouth?
—Xiaochi Sun, Thomas Foscht, Andreas B. Eisingerich []

COVID-19 and retail: The catalyst for e-commerce in Belgium?
—Joris Beckers, Simon Weekx, Philippe Beutels, Ann Verhetsel []

Service with improper requests: How fellow customers interpret Employee’s judgment call
—Lanlan Zhou, Min Gao, Yan Kou, Jianchun Yang [Google Scholar]

Incorporating sales and marketing considerations into a competitive multi-echelon distribution network design problem with pricing strategy in a stochastic environment
—G. Reza Nasiri, Hadi Deymeh, Behrooz Karimi, Elnaz Miandoabchi []

“Yes, we do. Why not use augmented reality?” customer responses to experiential presentations of AR-based applications
—Sheila Hsuan-Yu Hsu, Hung-Tai Tsou, Ja-Shen Chen []

Social capital, user motivation, and collaborative consumption of online platform services
—Eunjin Kim, Sungjun Yoon []

Eco depletion: The impact of hunger on prosociality by means of environmentally friendly attitudes and behavior
—Kerstin Gidlöf, Erik Stoltenberg Lahm, Annika Wallin, Tobias Otterbring []

Social media content strategy for sport clubs to drive fan engagement
—Balamurugan Annamalai, Masayuki Yoshida, Sanjeev Varshney, Atul Arun Pathak, Pingali Venugopal []

Actual consumers’ response to purchase refurbished smartphones: Exploring perceived value from product reviews in online retailing
—Mohammad Sadegh Nasiri, Sajjad Shokouhyar [Google Scholar]

Satellite fans: Does sport nostalgia influence purchase intention toward sponsors’ products?
—Heetae Cho, Hyun-Woo Lee, Weisheng Chiu []

‘From technology adoption to consumption’: Effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction
—Anish Yousaf, Abhishek Mishra, Anil Gupta []

Consumer perceptions to support IoT based smart parcel locker logistics in China
—Yuk Ming Tang, Ka Yin Chau, Duo Xu, Xiaoyun Liu []

Robotic service quality – Scale development and validation
—Catherine Prentice, Mai Nguyen []

Subscription and casual customers’ differential sensitivity to meteorological characteristics
—Rajesh Kumar Sinha []

How scolding can encourage consumer engagement with plastic waste issue? The moderating role of consumers’ mindset
—Argho Bandyopadhyay, Felix Septianto, Kaushalya Nallaperuma []

Measuring the role of factors on website effectiveness using vector autoregressive model
—Gobinda Roy, Swati Sharma []

Forecasting intermittent demand for inventory management by retailers: A new approach
—Xin Tian, Haoqing Wang, Erjiang E []

The role of human interaction in complaint handling
—Sophie Jeanpert, Laure Jacquemier-Paquin, Sophie Claye-Puaux []

How the destination short video affects the customers’ attitude: The role of narrative transportation
—Xinyue Cao, Zhirui Qu, Yan Liu, JiaJing Hu [Google Scholar]

Depicting eaters and non-eaters of abnormal fruits and vegetables: Reflections of self-identity and food culture
—Gervaise Debucquet, Cindy Lombart, Blandine Labbé-Pinlon []

Analyzing the effects of private-label supplier disclosure on retailer image
—Samanta Pérez-Santamaría, Mercedes Martos-Partal []