Best Services Article
Introduction
Dennis Herhausen, Oliver Emrich, Dhruv Grewal, Petra Kipfelsberger and Marcus Schoegel have won the 2020 蹤獲扦夥厙 SERVSIG Best Article in Services Award
INTEREST CATEGORY: SERVICE
POSTING TYPE: Awards
Author: Werner Kunz
SERVSIG’s Best Services Article Award for 2020
Herhausen, D., Emrich, O., Grewal, D., Kipfelsberger, P., & Schoegel, M.(2020)., Journal of Marketing,57(5), 917936.
Highly Commended ArticleBest ServicesAward:
De Keyser, A., Verleye, K., Lemon, K. N., Klaus P., & Keiningham, T. L.(2020) , Journal of Service Research, 23(4), 433-455.
Zeithaml, V. A., Verleye, K., Hatak, I., Koller, M., & Zauner, A.(2020). , Journal of Service Research,23(4), 409-432.
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