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Introduction

Journal of Consumer Marketing, 38(4)

INTEREST CATEGORY: CONSUMER BEHAVIOR
POSTING TYPE: TOCs


To forgive or retaliate? How regulatory fit affects emotional reactions and repurchase decisions following product failures
Gizem Atav, Subimal Chatterjee, Rajat Roy []

Impact of individual and brand level factors in generation of different user-generated content
Kemal Cem Soylemez []

The millennial customer journey: a Phygital mapping of emotional, behavioural, and social experiences
Cristina Mele, Tiziana Russo-Spena, Marco Tregua, Cristina Caterina Amitrano []

Consumer confusion: a systematic review and research directions
Vishakha Chauhan, Mahim Sagar []

Effects of self-brand congruity and ad duration on online in-stream video advertising
Todd A. Holmes []

Why do consumers engage in online brand communities – and why should brands care?
Danita van Heerden, Melanie Wiese []

The effects of online tactile information source for low-touch products on consumer responses
Carmela Donato, Maria Antonietta Raimondo []

The impact of message framing and perceived consumer effectiveness on green ads
Ceren Ekebas-Turedi, Elika Kordrostami, Ilgım Dara Benoit []

The old and the beautiful: senior women’s exposure to models in advertisements and the impact on their identity
Bénédicte Bourcier-Béquaert, Corinne Chevalier, Gaëlle Marie Moal []

Social media interactions and brand luxuriousness: the role of materialism
Giuseppe Colella, Cesare Amatulli, María Pilar Martínez-Ruiz []