Intl J Bank Mar
Introduction
International Journal of Bank Marketing, 39(3)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Developing corporate social responsibility in financial services
—Linda Deigh, Jillian Dawes Farquhar []
Traditional-bank customers’ digital-only bank resistance: evidence from South Africa
—Jacques Nel, Christo Boshoff [Google Scholar]
Guest editorial
—Estelle van Tonder, Daniël Johannes Petzer, Jillian Dawes Farquhar []
The effect of nWOM firestorms on South African retail banking
—James Lappeman, Robyn Clark, Jordan Evans, Lara Sierra-Rubia []
Building blocks of financial inclusion through customer experience value at financial touchpoints in Southern Africa
—Nkosinathi Sithole, Gillian Sullivan Mort, Clare D’Souza []
Financial well-being of customer-to-customer co-creation experience: a comparative qualitative focus group study of savings/credit groups
—Nkosinathi Sithole, Gillian Sullivan Mort, Clare D’Souza []
Marketing bank services to financially vulnerable customers: evidence from an emerging economy
—Emmanuel Mogaji, Ogechi Adeola, Robert Ebo Hinson, Nguyen Phong Nguyen, Arinze Christian Nwoba, Taiwo O. Soetan []