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INTEREST CATEGORY: CONSUMER BEHAVIOR
POSTING TYPE: TOCs

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Special Issue: Beyond the hype: Psychological mechanisms enabling the acceptance, adoption, and engagement

Factors influencing users’ adoption and use of conversational agents: A systematic review
—Erin Chao Ling, Iis Tussyadiah, Aarni Tuomi, Jason Stienmetz, Athina Ioannou [Google Scholar]

The most human bot: Female gendering increases humanness perceptions of bots and acceptance of AI
—Sylvie Borau, Tobias Otterbring, Sandra Laporte, Samuel Fosso Wamba []

“Alexa, order me a pizza!”: The mediating role of psychological power in the consumer–voice assistant interaction
—Vito Tassiello, Jack S. Tillotson, Alexandra S. Rome []

Self‐efficacy and callousness in consumer judgments of AI‐enabled checkouts
—Patrick van Esch, Yuanyuan (Gina) Cui, Shailendra P. Jain []

The role of brand in overcoming consumer resistance to autonomous vehicles
—Riza Casidy, Marius Claudy, Sven Heidenreich, Efe Camurdan []

How smart experiences build service loyalty: The importance of consumer love for smart voice assistants
—Blanca Hernandez-Ortega, Ivani Ferreira []

When do you trust AI? The effect of number presentation detail on consumer trust and acceptance of AI recommendations
—Jungkeun Kim, Marilyn Giroux, Jacob C. Lee []