Intl J Bank Mar
Introduction
International Journal of Bank Marketing, 39(2)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Special issue: Customer experience and retention in a multichannel banking context
Mobile banking adoption: a systematic review
—Nizar Souiden, Riadh Ladhari, Walid Chaouali []
Consumption values and mobile banking services: understanding the urban–rural dichotomy in a developing economy
—Heikki Karjaluoto, Richard Glavee-Geo, Dineshwar Ramdhony, Aijaz A. Shaikh, Ashna Hurpaul []
The influence of mobile QR code payment on payment pleasure: evidence from China
—Rong Liu, Jifei Wu, Grace Fang Yu-Buck []
How does convenience drive consumers’ webrooming intention?
—Amit Shankar [Google Scholar]
To continue or not to continue: a structural analysis of antecedents of mobile payment systems in India
—Prashant Raman, Kumar Aashish []
Determinants of customer satisfaction in chatbot use: evidence from a banking application in Turkey
—Berrin Arzu Eren []
Guest editorial
—Nizar Souiden, Riadh Ladhari []