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INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs

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A study on factors affecting service quality and loyalty intention in mobile banking
—Qingji Zhou, Fong Jie Lim, Han Yu, Gaoqian Xu, Xiaoyu Ren, Dan Liu, Xiangxin Wang, Xinda Mai, Hong Xu []

Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps
—Xin-Jean Lim, Jun-Hwa Cheah, Siew Imm Ng, Norazlyn Kamal Basha, Yide Liu []

Digital humans in fashion: Will consumers interact?
—Emmanuel Sirimal Silva, Francesca Bonetti []

Customers focus and impulse buying at night markets
—Chih-Chin Liang, Annie Pei-I Yu, Thi Hong Le []

Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons: Dual mediation paths and moderating role of service role identity
—Luu Trong Tuan, Vu Thanh Ngan []

What influences consumers’ intention to purchase organic personal care products? The role of social reassurance
—Lamberto Zollo, Rocío Carranza, Monica Faraoni, Estrella Díaz, David Martín-Consuegra []

When less is more? The contingent effect of product supply limitation in the release of new electronic products
—Hui Li, Yunjie Xu, Lihua Huang []

Temporary rules of retail product sales time series based on the matrix profile
—Hailin Li, Yenchun Jim Wu, Shijie Zhang, Jinchuan Zou []

Distinguishing between the impact of social media public and private compliments on customers’ future service recovery expectations
—Sıddık Bozkurt, David Gligor []

Looking at the brain: Neural effects of “made in” labeling on product value and choice
—Casado-Aranda Luis-Alberto, Dimoka Angelika, Sánchez-Fernández Juan []

Age-related effects on environmentally sustainable purchases at the time of COVID-19: Evidence from Italy
—Alessandro M. Peluso, Marco Pichierri, Giovanni Pino []

Applying the Kano model to investigate the quality of transportation services at mega events
—Mu-Chen Chen, Chia-Lin Hsu, Chun-Han Huang []

Does managing customer accounts receivable impact customer relationships, and sales performance? An empirical investigation
—Ramendra Pratap Singh, Ramendra Singh, Prashant Mishra []

Nicknames as identity badges: How self-reflective nicknames can facilitate users’ online social interactions
—Fei Zhou, Jian Mou, Meixian He, Jongki Kim []

The role of product history in consumer response to online second-hand clothing retail service based on circular fashion
—Naeun (Lauren) Kim, Hongjoo Woo, Bharath Ramkumar []

Exploring customer engagement in the product vs. service context
—Mohsen Behnam, Linda D. Hollebeek, Moira K. Clark, Reza Farabi []

Panic buying: The effect of thinking style and situational ambiguity
—Halimin Herjanto, Muslim Amin, Elizabeth F. Purington []

Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age
—Raouf Ahmad Rather, Linda D. Hollebeek []

Ways of shopping & retail mix at the Greengrocer’s
—Dr Jorge Arenas-Gaitán, Dra Begoña Peral-Peral, Dr Jesús Reina-Arroyo [Google Scholar]

A game theoretic approach for analyzing the competition between national and store brands by considering store loyalty
—Parisa Assarzadegan, Seyed Reza Hejazi []

Incorporating big data within retail organizations: A case study approach
—Joseph Aversa, Tony Hernandez, Sean Doherty []

Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers
—Elena-Nicoleta Untaru, Heesup Han []

Dynamic cooperative promotion in the presence of consumer reference effect with competing retailers
—Zongsheng Huang, Peijie Bai []

The interactive effect of numerical precision and message framing in increasing consumer awareness of food waste issues
—Mary Khalil, Felix Septianto, Bodo Lang, Gavin Northey []

Augmented reality in smart retailing: A (n) (A) Symmetric Approach to continuous intention to use retail brands’ mobile AR apps
—S.R. Nikhashemi, Helena H. Knight, Khaldoon Nusair, Cheng Boon Liat []

Relating brand anxiety, brand hatred and obsess: Moderating role of age and brand affection
—Arnold Japutra, Sanjit Kumar Roy, Tram-Anh N. Pham []

What drives brand love and purchase intentions toward the local food distribution system? A study of social media-based REKO (fair consumption) groups
—Sushant Kumar, Mikko Murphy, Shalini Talwar, Puneet Kaur, Amandeep Dhir []

The role of brand strength, type, image and product-category fit in retail brand collaborations
—Vincent Wayne Mitchell, George Balabanis []

Building chain loyalty in grocery retailing by means of loyalty programs – A study of ‘the Norwegian case’
—Erik Nesset, Ola Bergem, Bjørn Nervik, Even Schiøll Sørlie, Øyvind Helgesen []

The moderating effect of average wage and number of stores on private label market share: A hierarchical linear model analysis
—Zhixin Mao, Yongrui Duan, Yuliang Yao, Jiazhen Huo []

Behavioural and psychographic characteristics of supermarket catalogue users
—Pei Jie Tan, Arry Tanusondjaja, Armando Corsi, Larry Lockshin, Christopher Villani, Svetlana Bogomolova []

Out-of-stock justifications and consumers’ behavioral outcomes– exploring the role of product type and sales level information in out-of-stock situations
—Madhumitha Ezhil Kumar, Dheeraj P. Sharma, Archit V. Tapar []

Why are you so tolerant? Towards the relationship between consumer expectations and level of involvement
—Evadio Pereira Filho, Miguel Eduardo Moreno Añez []

Identifying antecedent conditions for luxury brand purchase
—Ting Jin, Catherine Prentice, Wei Shao []

M-commerce: The nexus between mobile shopping service quality and loyalty
—Suha Omar, Kholoud Mohsen, Georgios Tsimonis, Adam Oozeerally, Jen-Hsien Hsu []

Determinants of online food purchasing: The impact of socio-demographic and situational factors
—Andrea Dominici, Fabio Boncinelli, Francesca Gerini, Enrico Marone []

Conducting qualitative and quantitative analyses of sustainable behaviour
—Chih-Hsing Liu []

The effect of mental availability on snack food choices
—Dr Lara Stocchi, Eva Kemps, Dr Zachary Anesbury []

A replication study of the credit card effect on spending behavior and an extension to mobile payments
—Yunxin Liu, Siegfried Dewitte []

Making decision with an alternative mind-set: Predicting entrepreneurial intention toward f-commerce in a cross-country context
—Mohammad Ali Ashraf, Mirza Mohammad Didarul Alam, Lidia Alexa []

A cross-country comparison of online deal popularity effect
—Karen C. Kao, Sally Rao Hill, Indrit Troshani []

Managing loyalty program communications in the digital era: Does culture matter?
—Morgan X. Yang, Kevin J. Zeng, Haksin Chan, Irina Y. Yu []

Online channel strategies under different offline channel power structures
—Xujin Pu, Shiming Zhang, Bowen Ji, Guanghua Han []

Branded app atmospherics: Examining the effect of pleasure–arousal–dominance in brand relationship building
—Sara H. Hsieh, Crystal T. Lee, Timmy H. Tseng []

Building consumer loyalty through e-shopping experiences: The mediating role of emotions
—Silvia Cachero-Martínez, Rodolfo Vázquez-Casielles []

Uniqueness and luxury: A moderated mediation approach
—Charles Jebarajakirthy, Manish Das []

Does online observational learning matter? Empirical evidence from panel data
—Jian Lu, Xiang Su, Yajing Diao, Nianxin Wang, Bin Zhou []

How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics
—Wei Gao, Wenqian Li, Hua Fan, Xingping Jia []

Self-diminishing effects of awe on consumer forgiveness in service encounters
—Yan Yang, Jing Hu []

Pricing, greening, and transparency decisions considering the impact of government subsidies and CSR behavior in supply chain decisions
—Hossein Khosroshahi, Stanko Dimitrov, Seyed Reza Hejazi []

How attachment affects user stickiness on live streaming platforms: A socio-technical approach perspective
—You Li, Xiaolin Li, Jiali Cai []

The role of social media in internet banking transition during COVID-19 pandemic: Using multiple methods and sources in qualitative research
—Muhammad Naeem, Wilson Ozuem []

How to achieve consumer continuance intention toward branded apps—from the consumer–brand engagement perspective
—Tang Qing, Du Haiying []

Impact of visual information on online consumer review behavior: Evidence from a hotel booking website
—Molan Kim, Seung Min Lee, Sanghak Choi, Sang Yong Kim []

Insights and anatomy of brand experience in app-based retailing (eRBX): Critical play of physical evidence and enjoyment
—Jalaluddin Mondal, Somnath Chakrabarti []

More than what meets the eye: Understanding the effects of poly-contextual cues in online fashion retailing
—Eunsoo Baek, Zhihong Huang, Seung Hwan (Mark) Lee []

Why consumers exaggerate in online reviews? Moral disengagement and dark personality traits
—Payal S. Kapoor, Balaji M S, Moutusy Maity, Nikunj Kumar Jain []

Managing privacy paradox through national culture: Reshaping online retailing strategy
—Gajendra Liyanaarachchi []

Optimal generic and brand advertising efforts in a decentralized supply chain considering customer surplus
—Peng Ma []

Entertainment in retailing: Challenges and opportunities in the TV game console industry
—Pei-Hsuan Tsai, Chih-Jou Chen []

The joint effect of flirting and emotional labor on customer service-related outcomes
—Hana Medler-Liraz, Tali Seger-Guttmann []

Packaging-free products: A lever of proximity and loyalty between consumers and grocery stores
—Didier Louis, Cindy Lombart, Fabien Durif []

The role of trust in the relationship between consumers, producers and retailers of organic food: A sector-based approach
—Richard Ladwein, Andrea Milena Sánchez Romero []

Impulsive purchasing in grocery shopping: Do the shopping companions matter?
—Xuqi Chen, Bachir Kassas, Zhifeng Gao []

Going digital? The impact of social media marketing on retail website traffic, orders and sales
—Les Dolega, Francisco Rowe, Emma Branagan []

Drivers of customer satisfaction in the grocery retail industry: A longitudinal analysis across store formats
—Marcel Goić, Camilo Levenier, Ricardo Montoya []

Platform quality factors influencing content providers’ loyalty
—Junic Kim []