J Retailing
Introduction
Journal of Retailing, 96(4)
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Overview of the issue
—Anne L. Roggeveen, Raj Sethuraman []
Special Section on Data Privacy in Retail
Data Privacy in Retail: Navigating Tensions and Directing Future Research
—Kelly D. Martin, Robert W. Palmatier []
Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review
—Shintaro Okazaki, Martin Eisend, Kirk Plangger, Ko de Ruyter, Dhruv Grewal []
Data Privacy in Retail
—Kelly D. Martin, Jisu J. Kim, Robert W. Palmatier, Lena Steinhoff, David W. Stewart, Beth A. Walker, Yonggui Wang, Scott K. Weaven []
Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth
—Gaetano Aiello, Raffaele Donvito, Diletta Acuti, Laura Grazzini, Valentina Mazzoli, Virginia Vannucci, Giampaolo Viglia []
Increasing Consumers’ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements
—Margarita Bidler, Johanna Zimmermann, Jan H. Schumann, Thomas Widjaja []
What Information Do Shoppers Share? The Effect of Personnel-, Retailer-, and Country-Trust on Willingness to Share Information
—Monica Grosso, Sandro Castaldo, Hua (Ariel) Li, Bart Larivière []
Regular
Conflict Aftermath: Dispute Resolution and Financial Performance in Franchising
—Jeff Jianfeng Wang, Marko Grünhagen, Li (Jenny) Ji, Xu (Vivian) Zheng []
Resale Price Maintenance: Customer Service Without Free Riding
—Charles A. Ingene, Mark E. Parry, Zibin Xu []
Consumer Reactance to Promotional Favors
—Marco Bertini, Aylin Aydinli []
The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence
—Subhash Jha, M.S. Balaji, Joann Peck, Jared Oakley, George D. Deitz []