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Service Bus

Introduction

Service Business, 14(3)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


Text mining for the evaluation of public services: the case of a public bike-sharing system
Na Rang Kim, Soon Goo Hong []

Customers’ psychological ownership toward the third place
Jaehun Joo []

The effects of culture shock on foreign employees in the service industry
Hung-Sheng Lai, Hsin-Hui Hu, Zhang-Yu-Jing Chen []

The COVID-19 response system and collective social service provision. Strategic network dimensions and proximity considerations
José Antonio Belso-Martínez, Alicia Mas-Tur, Mariola Sánchez, María José López-Sánchez []

Mindful co-creation of transformative service for better well-being
Mai Thi My-Quyen, Le Nguyen Hau, Pham Ngoc Thuy []

Impacts of service robots on service quality
Ai-Hsuan Chiang, Silvana Trimi []