J Relationship Mar
Introduction
Journal of Relationship Marketing, 19(3)
INTEREST CATEGORY: RELATIONSHIP MARKETING
POSTING TYPE: TOCs
Internal Marketing and Internal Customer: A Review, Reconceptualization, and Extension
—Yu-Ting Huang [] []
Relational Perspectives of Perceived Service Quality in the Online and Offline Environments: A Meta-Analysis
—Hechmi Najjar [] []
Value Co-Creation in Business-to-Business and Business-to-Consumer Service Relationships
—Yoshiaki Watanabe [] []
Investigating the Effect of Employee Empathy on Service Loyalty: The Mediating Role of Trust in and Satisfaction with a Service Employee
—Waseem Bahadur, Ali Nawaz Khan, Ahsan Ali & Muhammad Usman [] []