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INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

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OM Forum—COVID-19 Scratch Models to Support Local Decisions
—Edward H. Kaplan [] []

OM Forum—A Review of Empirical Operations Management over the Last Two Decades
—Christian Terwiesch, Marcelo Olivares, Bradley R. Staats, and Vishal Gaur [] []

Improving Hand Hygiene Process Compliance Through Process Monitoring in Healthcare
—Wenlin Chen, Chung-Li Tseng, and Shu-Jung Sunny Yang [] []

Stock Market Reaction to Supply Chain Disruptions from the 2011 Great East Japan Earthquake
—Kevin B. Hendricks, Brian W. Jacobs, and Vinod R. Singhal [] []

Optimizing Day-Ahead Electricity Market Prices: Increasing the Total Surplus for Energy Exchange Istanbul
—Kursad Derinkuyu, Fehmi Tanrisever, Nermin Kurt, and Gokhan Ceyhan [] []

Pricing and Matching with Forward-Looking Buyers and Sellers
—Yiwei Chen and Ming Hu [] []

Truthful Mechanisms for Medical Surplus Product Allocation
—Can Zhang, Atalay Atasu, Turgay Ayer, and L. Beril Toktay [] []

Collaboration, Interruptions, and Changeover Times: Workflow Model and Empirical Study of Hospitalist Charting
—Itai Gurvich, Kevin J. O’Leary, Lu Wang, and Jan A. Van Mieghem [] []

Cause Marketing: Product Pricing, Design, and Distribution
—Fei Gao [] []

Condition-Based Production Planning: Adjusting Production Rates to Balance Output and Failure Risk
—Michiel A. J. uit het Broek, Ruud H. Teunter, Bram de Jonge, Jasper Veldman, and Nicky D. Van Foreest [] []

Centralized and Decentralized Warehouse Logistics Collaboration
—Shiman Ding and Philip M. Kaminsky [] []

The Role of Decision Rights in Codevelopment Initiatives
—Vishal Agrawal and Nektarios Oraiopoulos [] []

Shipping to Heterogeneous Customers with Competing Carriers
—Tao Lu, Ying-Ju Chen, Jan C. Fransoo, and Chung-Yee Lee [] []