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POSTING TYPE: TOCs

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How important is alignment of social media use and R&D–Marketing cooperation for innovation success?
—Edwin J. Nijssen, Andrea Ordanini []

Post earnings announcement drift, liquidity and zero leverage firms: Evidence from the UK stock market
—Sijia Zhang, Andros Gregoriou []

Negative online reviews and consumers’ service consumption
—Alireza Golmohammadi, Anna S. Mattila, Dinesh K. Gauri []

Investor preferences between the sharing economy and incumbent firms
—Deborah de Lange, Dave Valliere []

Corporate social responsibility and cash flow volatility: The curvilinear moderation of marketing capability
—Wenbin Sun, Yuan Ding []

When do consumers prefer partitioned prices? The role of mood and pricing tactic persuasion knowledge
—Gopal Das, Rajat Roy, Vik Naidoo []

The role of identification and gratitude in motivating organization-serving intentions and behaviors
—Robert Madrigal []

When does culture matter? A multilevel study on the role of situational moderators
—Ramya Tarakad Venkateswaran, Rejie George []

The case for hiring neurotic salespeople: A longitudinal growth modeling analysis
—Riley Dugan, Maria Rouziou, Willy Bolander []

Collectivism and commonality in liquidity
—Mohsen Saad, Anis Samet []

The preservation of loyalty halo effects: An investigation of the post-product-recall behavior of loyal customers
—Kyung-Ah (Kay) Byun, Dale F. Duhan, Mayukh Dass []

Value dynamics in ordinary object disposal
—Helene Cherrier, Meltem Türe []

Does online retail coupons and memberships create favourable psychological disposition?
—Janarthanan Balakrishnan, Pantea Foroudi, Yogesh K. Dwivedi []

The impact of implicit theories of personality malleability on opportunistic financial reporting
—Naman Desai, Shailendra Pratap Jain, Shalini Jain, Arindam Tripathy []

Local corruption and corporate social responsibility
—Erdem Ucar, Arsenio Staer []

I should have known better!: When firm-caused failure leads to self-image concerns and reduces negative word-of-mouth
—Matthew Philp, Laurence Ashworth []

The effects of board of directors’ education on firms’ credit ratings
—Panagiota Papadimitri, Fotios Pasiouras, Menelaos Tasiou, Alexia Ventouri []

You’re offended, I’m offended! An empirical study of the proclivity to be offended and what it says about employees’ attitudes and behaviors
—Jeremy B. Bernerth []

How do search ads induce and accelerate conversion? The moderating role of transaction experience and organizational type
—Tengku Munawar Chalil, Wirawan Dony Dahana, Chris Baumann []

The impact of task complexity and task motivation on in-store marketing effectiveness: An eye tracking analysis
—Nick Zuschke []

Artificial Intelligence and Robotics. Edited by: Michael Haenlein and Andreas Kaplan

Robot will take your job: Innovation for an era of artificial intelligence
—Giselle Rampersad []

5th International Augmented and Virtual Reality (ARVR) Conference. Edited by: Barry Babin, Nina Krey, Philipp A. Rauschnabel

The playground effect: How augmented reality drives creative customer engagement
—Alexander Jessen, Tim Hilken, Mathew Chylinski, Dominik Mahr, … Ko de Ruyter []

COVID-19 IMPACT ON BUSINESS AND RESEARCH. Edited by: Naveen DONTHU and ANDERS GUSTAFSSON

The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy
—Hongwei He, Lloyd Harris []

Employee adjustment and well-being in the era of COVID-19: Implications for human resource management
—Joel B. Carnevale, Isabella Hatak []

Managing uncertainty during a global pandemic: An international business perspective
—Piyush Sharma, T.Y. Leung, Russel P.J. Kingshott, Nebojsa S. Davcik, Silvio Cardinali []

Gender equity and public health outcomes: The COVID-19 experience
—T.Y. Leung, Piyush Sharma, Pattarin Adithipyangkul, Peter Hosie []

Masters of disasters? Challenges and opportunities for SMEs in times of crisis
—Fabian Eggers []

Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak
—Eleonora Pantano, Gabriele Pizzi, Daniele Scarpi, Charles Dennis []

Marketing innovations during a global crisis: A study of China firms’ response to COVID-19
—Yonggui Wang, Aoran Hong, Xia Li, Jia Gao []

La Londe 2019 Special Issue: Marketing Communications and Consumer Behavior. Edited By: Pierre VALETTE-FLORENCE, Maggie Geuens, Brent McFerran

Customized advertising: Allowing consumers to directly tailor messages leads to better outcomes for the brand
—G. Douglas Olsen, John W. Pracejus []

Special section on:Design and Decision Making for Customer Experience at the Academic-Practitioner Interface

Fostering collaborative research for customer experience – Connecting academic and practitioner worlds
—Jamie Burton, Thorsten Gruber, Anders Gustafsson []

Customer experience management in the age of big data analytics: A strategic framework
—Maria Holmlund, Yves Van Vaerenbergh, Robert Ciuchita, Annika Ravald, … Mohamed Zaki []

Frontline encounters of the AI kind: An evolved service encounter framework
—Stacey Robinson, Chiara Orsingher, Linda Alkire, Arne De Keyser, … Mohamed Sobhy Temerak []

Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys
—Nancy V. Wünderlich, Jens Hogreve, Ilma Nur Chowdhury, Hannes Fleischer, … Rui Sousa []

Customer deviance: A framework, prevention strategies, and opportunities for future research
—Paul W. Fombelle, Clay M. Voorhees, Mason R. Jenkins, Karim Sidaoui, … Ibrahim Abosag []

Stepping out of the shadows: Supporting actors’ strategies for managing end-user experiences in service ecosystems
—Vicky Story, Judy Zolkiewski, Katrien Verleye, Amin Nazifi, … Liliane Abboud []

Discount venture brands: Self-congruity and perceived value-for-money?
—Thomas L. Baker, Simos Chari, Ahmad Daryanto, Julija Dzenkovska, … Gianfranco Walsh []

Characterizing customer experience management in business markets
—Lars Witell, Christian Kowalkowski, Helen Perks, Chris Raddats, … Jamie Burton []

Customer experience driven business model innovation
—Timothy Keiningham, Lerzan Aksoy, Helen L. Bruce, Fabienne Cadet, … Treasa Kearney []

Unconventional luxury. Edited by: Sylvia von Wallpach, Thyra Uth Thomsen, Andrea Hemetsberger, Jonas Holmqvist, Russell W. Belk

Conceptualizing unconventional luxury
—Thyra Uth Thomsen, Jonas Holmqvist, Sylvia von Wallpach, Andrea Hemetsberger, Russel W. Belk []

Conceptualizing experiential luxury in palliative care: Pathographies of liminal space, cathedral, and community
—Lynn Sudbury-Riley, Philippa Hunter-Jones, Ahmed Al-Abdin, Daniel Lewin, Rachel Spence []

Consumers’ practices of everyday luxury
—Emma Banister, Stuart Roper, Tisiruk Potavanich []

Managing the transformation of the global commons into luxuries for all
—Hélène Cristini, Hannele Kauppinen-Räisänen []

Selling second-hand luxury: Empowerment and enactment of social roles
—Linda Lisa Maria Turunen, Marie-Cecile Cervellon, Lindsey Drylie Carey []

Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers
—Maria Kreuzer, Vesna Cado, Karine Raïes []

Moments of luxury – A qualitative account of the experiential essence of luxury
—Sylvia von Wallpach, Andrea Hemetsberger, Thyra Uth Thomsen, Russel W. Belk []

Moments of luxury: Hedonic escapism as a luxury experience
—Jonas Holmqvist, Carlos Diaz Ruiz, Lisa Peñaloza []

Transformational effects of social media lurking practices on luxury consumption
—Marina Leban, Yuri Seo, Benjamin G. Voyer []

New perspectives on adoption and diffusion of innovations. Edited by: Per Kristensson, Per Egil Pedersen, Helge Thorbjornsen

New perspectives on consumer adoption and diffusion of innovations
—Per Kristensson, Per Egil Pedersen, Helge Thorbjørnsen []

Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective
—Stephen L. Vargo, Melissa Archpru Akaka, Heiko Wieland []

An evolutionary perspective on adoption-diffusion theory
—Mario Gruber []

Ecosystem adoption of practices over time (EAPT): Toward an alternative view of contemporary technology adoption
—Herbjørn Nysveen, Per E. Pedersen, Siv Skard []

A service ecosystem perspective on the diffusion of sustainability-oriented user innovations
—Jakob Trischler, Mikael Johnson, Per Kristensson []

Emerging theories of consumer-driven market innovation, adoption, and diffusion: A selective review of consumer-oriented studies
—Are Branstad, Birgit A. Solem []

Adaptation and diffusion of renovations: The case of the paleo diet
—Burçak Ertimur, Steven Chen []

Pleasingly parallel: Early cross-disciplinary work for innovation diffusion across boundaries in grid computing
—Zack Kertcher, Rohan Venkatraman, Erica Coslor []

Place/Nation Branding and Marketing: Rethinking Synergies and Relations. Edited by: Pantea Foroudi, Charles Dennis, TC Melewar

Place/nation branding and marketing: Rethinking synergies and relations
—Pantea Foroudi, Charles Dennis, T.C. Melewar []

Attribution analysis of luxury brands: An investigation into consumer-brand congruence through conspicuous consumption
—Isaac Jacob, Monica Khanna, Krupa A. Rai []

Native advertising credibility perceptions and ethical attitudes: An exploratory study among adolescents in the United States, Turkey and Israel
—Dorit Zimand-Sheiner, Tanya Ryan, Sema Misci Kip, Tamar Lahav []

Long-run price behaviour in the gasoline market – The role of exogeneity
—Seyedeh Asieh H. Tabaghdehi, John Hunter []

Impact of multilateral place dimensions on corporate brand attractiveness and identification in higher education: Business school insights
—John M.T. Balmer, Rudiana Mahmoud, Weifeng Chen []

Augmenting the urban place brand – On the relationship between markets and town and city centres
—Andrew Alexander, Christoph Teller, Steve Wood []

Millennial Chinese consumers’ perceived destination brand value
—Jun Luo, Bidit L. Dey, Cagri Yalkin, Uthayasankar Sivarajah, … Dorothy A. Yen [Google Scholar]

Humanizing stigmatized places: Inter-group contact and attitude change toward Pakistan and Iran in the ‘Humans of New York’ Facebook space
—Salman Yousaf, Fan Xiucheng []

Territorial brand management: Beer, authenticity, and sense of place
—T.C. Melewar, Heather Skinner []

Exploring the dialogic communication potential of selected African destinations’ place websites
—Robert E. Hinson, Ellis L.C. Osabutey, John Paul Kosiba [Google Scholar]

Destination beliefs, event satisfaction and post-visit product receptivity in event marketing. Results from a tourism experience
—Giada Mainolfi, Vittoria Marino []

Nation branding and marketing strategies for combatting tourism crises and stereotypes toward destinations
—Eli Avraham []

Nations as brands: Cinema’s place in the branding role
—Shashwat Gupta, Mohammad M. Foroudi, Juha Väätänen, Suraksha Gupta, Len Tiu Wright [Google Scholar]

Measuring customer based place brand equity (CBPBE) from a public diplomacy perspective: Evidence from West Bengal
—Sunny Bose, Sanjit Kumar Roy, Sharifah Faridah Syed Alwi, Bang Nguyen []

The trend of foreign direct investment movement: Did unintended nation brand of legal-families play an instrumental role?
—Oi-Yan Kam, Chin-Bun Tse []