Cornell Hosp Quart
Introduction
Cornell Hospitality Quarterly, 61(2)
INTEREST CATEGORY: MARKETING STRATEGY
POSTING TYPE: TOCS
Editorial
Co-Created Scholarship
—J. Bruce Tracey [] []
The Customer Isn’t Always Right: The Implications of Illegitimate Complaints
—Kawon Kim and Melissa A. Baker [] []
Are Neighbors Friends or Foes? Assessing Airbnb Listings’ Agglomeration Effect in New York City
—Karen L. Xie, Linchi Kwok, and Cindy Yoonjoung Heo [] []
Customer Motivation and Response Bias in Online Reviews
—Saram Han and Chris K. Anderson [] []
Examining the Step-Up Brand Extensions of Budget Hotels: The Reciprocal Spillover Effects
—Shun Ye, Linfeng (Zenny) Wu, and Soyon Paek [] []
Technological Heterogeneity and Hotel Efficiency: A Bayesian Approach
—Marta Arbelo-Pérez, Antonio Arbelo, and Pilar Pérez-Gómez [] []
Assessing Consumer Perceptions of Neolocalism: Making a Case for Microbreweries as Place-Based Brands
—Scott Taylor, Jr. and Robin B. DiPietro [] []
Overcoming Job Insecurity: Examining Grit as a Predictor
—Sean McGinley and Anna S. Mattila [] []
Does Willingness to Pay for Rate Conditions Depend on the Booking Window? A Novel Time-Dependent Conjoint Analysis Approach
—Bjorn Arenoe and Jean-Pierre I. van der Rest [] []
The Effect of Subjective and Objective Tasting Sheet Descriptors on Tasting Room Sales in New York State
—Jie Li, Marina Predic, and Miguel I. Gómez [] []