Services Mar Quart
Introduction
Services Marketing Quarterly, 41(1)
Toward a Luxury Service Value Taxonomy: Empirical Evidence and Future Directions
–Francisco J. Conejo, Lawrence F. Cunningham & Clifford E. Young [] []
Why Do Veterinary Pathologists Attend CPD Events?
–Elizabeth Fiona McInnes & Peter D. Cockcroft [] []
Consumers’ Perception of Service Newness and Its Marketing Implications
–Selen Savas-Hall, P. Sergius Koku & Tamara Mangleburg [] []
Being Fair to Customers: A Strategy in Enhancing Customer Engagement and Loyalty in the Indonesia Mobile Telecommunication Industry
–Raditha Hapsari, Ananda Sabil Hussein & Radityo Putro Handrito [] []
A Text Mining Investigation of the Presence and Emotional Impact of Religious Language in Service Organizations’ Websites
–Arben Asllani, Diane Halstead & Valerie A. Taylor [] []