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Development of hospitality and tourism employees’ emotional intelligence through developing their emotion recognition abilities
–Erdogan Koc & Hakan Boz [] []

Well-being, affective commitment and job satisfaction: influences on turnover intentions in casual dining employees
–Robin B. DiPietro, Andrew Moreo & Lisa Cain [] []

Linking organizational career management with Generation Y employees’ organizational identity: The mediating effect of meeting career expectations
–Haiyan Kong, Fevzi Okumus & Naipeng Bu [] []

Ambience and social interaction effects on customer patronage of traditional coffeehouses: Insights from kopitiams
–Weng Marc Lim, Teck Weng Jee, Kar Seng Loh & Elena Gregoria Chin-Fern Chai [] []

Antecedents and the mediating effect of customer-restaurant brand identification
–Sung Ho Han, Yuksel Ekinci, Cheng-Hao Steve Chen & Mi Kyeong Park [] []

Impact of cultural contact on satisfaction and attachment: mediating roles of creative experiences and cultural memories
–Yong-Quan Li & Chih-Hsing Liu [] []