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TOC: J Mar

Introduction

Journal of Marketing, 84(1)

Uniting the Tribes: Using Text for Marketing Insight
Jonah Berger, Ashlee Humphreys, Stephan Ludwig, Wendy W. Moe, Oded Netzer, and David A. Schweidel [] []

Commentary

Commentary: Mind Your Text in Marketing Practice
Chris Chapman [] []

A Theories-in-Use Approach to Building Marketing Theory
Valarie A. Zeithaml, Bernard J. Jaworski, Ajay K. Kohli, Kapil R. Tuli, Wolfgang Ulaga, and Gerald Zaltman [] []

Featuring Mistakes: The Persuasive Impact of Purchase Mistakes in Online Reviews
Taly Reich and Sam J. Maglio [] []

Understanding the Impact of Relationship Disruptions
Christian Schmitz, Maximilian Friess, Sascha Alavi, and Johannes Habel [] []

Who Receives Credit or Blame? The Effects of Made-to-Order Production on Responses to Unethical and Ethical Company Production Practices
Neeru Paharia [] []

Dynamic Governance Matching in Solution Development
Laura Colm, Andrea Ordanini, and Torsten Bornemann [] []

Pleasant Ambient Scents: A Meta-Analysis of Customer Responses and Situational Contingencies
Holger Roschk and Masoumeh Hosseinpour [] []