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TOC: J Mar Comm

Introduction

Journal of Marketing Communications, 25(8)

Customer relationship management systems and organizational performance: Quantitative evidence from the Jordanian telecommunication industry
Ghazi A. Al-Weshah, Excimirey Al-Manasrah & Manar Al-Qatawneh [] []

Not all organic food is created equal: the role of product type, perceived authenticity, and construal level
Hua Chang, Lingling Zhang & Jung-Sook Lee [] []

Investment in online advertising and return on sales: Does it pay to outsource the services to an advertising agency?
Rafael Barreiros Porto & Fernando Antunes de Abreu [] []

Trialogue on Facebook pages of grocery stores: Customer engagement or customer enragement?
Swaleha Peeroo, Martin Samy & Brian Jones [] []

Attitudinal change in children: An insight from three decade of advertising campaigns in India
Varisha Rehman [] []