JSTP Paper, Reviewer Awards
Introduction
Journal of Service Theory and Practice Awards for papers and people
We are pleased to announce and congratulate all the winners of the JSTP awards 2018.
The winners of the best paper award, the three highly commended paper awards and the two best reviewer awards are shown below.
Please join us in congratulating the winners!
Outstanding Paper of the Year Award
Using data to advance service: Managerial issues and theoretical implications from action research:
Chiehyeon Lim, Min-Jun Kim, Ki-hun Kim, Kwang-Jae Kim, Paul P. Maglio (Issue 1)
Highly commended papers
Designing gamified transformative and social marketing services: an investigation of serious m-games: Rory Francis Mulcahy, Rebekah Russell-Bennett, Nadia Zainuddin, Kerri-Ann Kuhn (Issue 1)
Customer journeys: A systematic literature review: Asbjorn Folstad, Knut Kvale (Issue 2)
Drivers, types and value outcomes of customer-to-customer interaction: An integrative review and research agenda: Kristina Heinonen, Elina Jaakkola, Irina Neganova (Issue 6)
The winning papers can be downloaded at:
Best Reviewers
- Jonas Holmqvist, Kedge Business School, France
- Sertan Kabadayi, Fordham University, USA
Thank you for your continued support for the journal!
Chatura Ranaweera and Marianna Sigala
JSTP co-editors