TOC: Service Ind J
Introduction
The Service Industries Journal, 39(7/8)
Consumer Engagement in the Tourism Industry: New Trends and Implications for Research
Consumer engagement in the tourism industry: new trends and implications for research
–Babak Taheri, Sameer Hosany & Levent Altinay [] []
Developing and validating a multidimensional tourist engagement scale (TES)
–Shuyue Huang & Hwan-Suk Chris Choi [] []
Understanding value creation and word-of-mouth behaviour at cultural events
–David Dowell, Brian Garrod & Jennifer Turner [] []
Tourism-based customer engagement: the construct, antecedents, and consequences
–Raouf Ahmad Rather, Linda D. Hollebeek & Jamid Ul Islam [] []
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction
–Ziad Alrawadieh, Girish Prayag, Zaid Alrawadieh & Motasem Alsalameen [] []
Investigating the effects of tourist engagement on satisfaction and loyalty
–S. Mostafa Rasoolimanesh, Shuhaida Md Noor, Florian Schuberth & Mastura Jaafar [] []
Visitors’ loyalty and price perceptions: the role of customer engagement
–Maxi Bergel & Christian Brock [] []
Over and over: local fans and spectator sport tourist engagement
–Renzo Cordina, Martin Joseph Gannon & Ross Croall [] []
Consumer engagement: the role of social currency in online reviews
–Muhammet Kesgin & Rajendran S. Murthy [] []
Workplace spirituality – customer engagement Nexus: the mediated role of spiritual leadership on customer–oriented boundary–spanning behaviors
–Steven W. Bayighomog & Hüseyin Arasli [] []