TOC: J Travel Tour Mar
Introduction
Journal of Travel & Tourism Marketing, 36(4)
Customer attributions of service failure and its impact on commitment in the airline industry: an emerging market perspective
–Rosemary Matikiti, Mornay Roberts-Lombard & Mercy Mpinganjira [] []
The mechanism of tourism slogans on travel intention based on Unique Selling Proposition (USP) theory
–Ying Wang, Li Huang, Jixin Li & Yang Yang [] []
Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry
–Cherry Huang Yin, Edmund Goh & Rob Law [] []
A longitudinal study of Olympic Games’ impact on the image of a host country
–Asli D. A. Tasci, Jeeyeon (Jeannie) Hahm & Deborah Breiter Terry [] []
Examining the effects of robotic service on brand experience: the moderating role of hotel segment
–Ambrose Pak Ho Chan & Vincent Wing Sun Tung [] []
Toward a model of destination resident–environment relationship: the case of Gulangyu, China
–Lujun Su, Songshan (Sam) Huang & Joanna Pearce [] []
A data-driven approach to guest experiences and satisfaction in sharing
–Feifei Xu, Liqing La, Feng Zhen, Tashi Lobsang & Chao Huang [] []
Ethnic-based motives and experiences at former slave sites
–Issahaku Adam & Francis Eric Amuquandoh [] []
The role of reference prices in the lodging industry: the moderating effect of an individual’s psychological state
–Choongbeom Choi, Sungwoo Choi & Anna S. Mattila [] []
Hospital prestige in medical tourism: empirical evidence from Malaysia
–Davoud Nikbin, Amir Batouei, Mohammad Iranmanesh, Kwangyong Kim & Sunghyup Sean Hyun [] []
Product performance and its role in airline image generation and customer retention processes: gender difference
–Heesup Han, Changsup Shim, Won Seok Lee & Wansoo Kim [] []