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Got a dollar? Locomotion orientation decreases the effect of defaults on charitable giving
Kellie Crow, Frank Mathmann, Dominique Greer

A study on the reciprocal relationship between user perception and retailer perception on platform-based mobile payment service
Jiyoon Lee, Min Ho Ryu, Daeho Lee

A “hidden” side of consumer grocery shopping choice
Aidin Namin, Yashar Dehdashti

Consumer perceptions and purchase behavior toward imperfect fruits and vegetables in an immersive virtual reality grocery store
Cindy Lombart, Elena Millan, Jean-Marie Normand, Adrien Verhulst, Blandine Labbé-Pinlon, Guillaume Moreau

Persuasive brand messages in social media: A mental imagery processing perspective
Sejin Ha, Ran Huang, Jee-Sun Park

Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior
Henrike Andersch, Christian Arnold, Ann-Kathrin Seemann, Jörg Lindenmeier

The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production
Jin Ho Jung, Jaewon Yoo

Consumer perceived value preferences for mobile marketing in China: A mixed method approach
Lijuan Huang, Jian Mou, Eric W.K. See-To, Jongki Kim

Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels
Timo Schreiner, Alexandra Rese, Daniel Baier

Modeling customer satisfaction in online hotel booking
Irfan Ullah, Gul Rukh, Jin Zhou, Farman Ullah Khan, Zeeshan Ahmed

The effect of threshold free shipping policies on online shoppers’ willingness to pay for shipping
Wen-Hsien Huang, George C. Shen, Che-Ling Liang

Generation Y and online fashion shopping: Orientations and profiles
Riadh Ladhari, Jessica Gonthier, Mathieu Lajante

Uncovering the roles of retail brand experience and brand love in the apparel industry: Non-linear structural equation modelling approach
S.R. Nikhashemi, Charles Jebarajakirthy, Khaldoon Nusair

The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing
Maya F. Farah, Zahy B. Ramadan, Dana H. Harb

Online fashion shopping paradox: The role of customer reviews and facebook marketing
Fatema Kawaf, Doga Istanbulluoglu

Modeling the internet of things adoption barriers in food retail supply chains
Sachin S. Kamble, Angappa Gunasekaran, Harsh Parekh, Sudhanshu Joshi

A data-driven framework for predicting weather impact on high-volume low-margin retail products
Gylian Verstraete, El-Houssaine Aghezzaf, Bram Desmet

Service value and retention: Does gender matter?
William K. Darley, Denise J. Luethge

Determinants of shopping mall patronage frequency in a developing economy: Evidence from Nigerian mall shoppers
Edwin Chukwuemeka Idoko, Stephen Ikechukwu Ukenna, Charles Eze Obeta

Communicating authenticity in packaging of Korean cosmetics
Sean Lee, Billy Sung, Ian Phau, Aaron Lim

e-Loyalty among millennials: Personal characteristics and social influences
Keyoor Purani, Deepak S. Kumar, Sunil Sahadev

Online grocery shopping in Thailand: Consumer acceptance and usage behavior
Fabian Driediger, Veera Bhatiasevi

Profiling shopping mall customers during hard times
Cristina Calvo-Porral, Jean-Pierre Lévy-Mangin

The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences
Klaus Schoefer, Anders Wäppling, Nima Heirati, Markus Blut

A quantitative performance management framework for assessing omnichannel retail supply chains
Burcu Adivar, Isik Özge Yumurtaci Hüseyinoglu, Martin Christopher

Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers
Mark A.A.M. Leenders, Ale Smidts, Anouar El Haji

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