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Perceived price and service quality as mediators between price fairness and perceived value in business banking relationships
Mariëtte Louise Zietsman, Pierre Mostert, and Göran Svensson

Collective action among rural poor
George Okello Candiya Bongomin, John C. Munene, Joseph Mpeera Ntayi, and Charles Akol Malinga

Segmentation of financial clients by attitudes and behavior
Thuy Chung Phan, Marc Oliver Rieger, and Mei Wang

Toward a contagion-based model of mobile banking adoption
Walid Chaouali and Kamel El Hedhli

Predictors of investment intention in Indian stock markets
Fatima Akhtar and Niladri Das

Women’s financial planning for retirement
Satish Kumar, Sweta Tomar, and Deepak Verma

Clustering Kuwaiti consumer attitudes towards Sharia-compliant financial products
Fouad Al-Salem and Mohamed M. Mostafa

How relationship attributes affect bank customers’ saving
Kent Eriksson and Cecilia Hermansson

Does experiential advertising impact credibility?
Lova Rajaobelina, Caroline Lacroix, and Anik St-Onge

Mobile payments in India: the privacy factor
Mona Sinha, Hufrish Majra, Jennifer Hutchins, and Rajan Saxena

How customer orientation leads to customer satisfaction
Lu-Ming Tseng

Online relationship marketing and customer loyalty: a signaling theory perspective
Sheena Lovia Boateng

Customer participation and the roles of self-efficacy and adviser-efficacy
Chung-Yu Wang

Debt financing decisions of SMEs in emerging markets: empirical evidence from Malaysia
Shaista Wasiuzzaman and Nabila Nurdin

Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status
Karin Boonlertvanich

Enhancing performance and commitment through leadership and empowerment
Muhammad Abid Saleem, Zahra Masood Bhutta, Muhammad Nauman, and Sadaf Zahra

Analyzing the impact of consumer innovativeness and perceived risk in internet banking adoption
Vikas Chauhan, Rambalak Yadav, and Vipin Choudhary

Modelling customer-based bank reputation: the moderating role of uncertainty avoidance
Belén Ruiz and Juan A. García

M-payment adoption for bottom of pyramid segment: an empirical investigation
Mehdi Hussain, Abu Taher Mollik, Rechel Johns, and Muhammad Sabbir Rahman

Employees’ judgment and decision making in the banking industry
Mijung Kang and Min Jae Park

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