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TOC: Health Mar Quart

Introduction

Health Marketing Quarterly, 35(3)

Understanding health care service quality in developing Latin America
Mauricio Losada Otalora, Mark S. Rosenbaum & Augusto Rodríguez Orejula [] []

Healthcare market segmentation and data mining: A systematic review
Eric R. Swenson, Nathaniel D. Bastian & Harriet B. Nembhard [] []

Asking a doctor versus referring to the Internet: A comparison study on consumers’ reactions to DTC (direct-to-consumer) prescription drug advertising
Pingjun Jiang [] []

“The problem is people don’t know how to talk to you:” How Medicaid recipients understand and use health plan report cards and instruction sheets
J. Robyn Goodman, Lisa L. Duke, Ryan P. Theis & Elizabeth A. Shenkman [] []