TOC: J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 28(1)
Impact of the antecedents of electronic word of mouth on consumer based brand equity: a study on the hotel industry
–Charu Sijoria, Srabanti Mukherjee & Biplab Datta [] []
Effects of service experience attributes on customer attitudes and behaviours: the case of New Zealand café industry
–Miao Zhang, Peter BeomCheol Kim & Warren Goodsir [] []
A systematic review of consumer satisfaction studies in hospitality journals: conceptual development, research approaches and future prospects
–Girish Prayag, Saman Hassibi & Robin Nunkoo [] []
Identifying hotel competitiveness based on hotel feature ratings
–Haiyang Xia, Huy Quan Vu, Qiujun Lan, Rob Law & Gang Li [] []
Performance driven outcomes—the case of frontline employees in the hospitality sector
–Catherine Prentice, Erdan Ma & IpKin Anthony Wong [] []
A sociocultural perspective on expatriation willingness: The mediating role of cultural intelligence
–JungHoon (Jay) Lee, Melvin R. Weber & David Rivera Jr [] []