TOC: J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 27(8)
Drivers of customer loyalty and word of mouth intentions: moderating role of interactional justice
–Muhammad Abid Saleem, Asif Yaseen & Allah Wasaya [] []
Diversity management: What are the leading hospitality and tourism companies reporting?
–Trishna Gajjar & Fevzi Okumus [] []
The impact of coping strategies on occupational stress and turnover intentions among hotel employees
–Songshan (Sam) Huang, Robert van der Veen & Zhenchun Song [] []
User-generated-content versus marketing-generated-content: personality and content influence on traveler’s behavior
–Konstantina Tsiakali [] []
The effects of online customer reviews and managerial responses on travelers’ decision-making processes
–Irene Roozen & Mariet Raedts [] []
Effects of Service Experience on Behavioral intentions: Serial Multiple Mediation Model
–Vanasanan Virabhakul & Ching-Hsu Huang [] []