TOC: J Bus Ind Mar
Introduction
Journal of Business & Industrial Marketing, 33(5)
Examining the role of international entrepreneurial orientation, domestic market competition, and technological and marketing capabilities on SME’s export performance
Byoungho Jin and Hyeon Jeong Cho
The effects of humor usage by salespersons: the roles of humor type and business sector
Laurent Bompar, Renaud Lunardo, and Camille Saintives
Coping intelligence theory: coping strategies, satisfaction and sales commission
Rajesh V. Srivastava and Thomas Tang
Sponsoring the football national team
Ana Brochado, Pedro Dionísio, and Maria Carmo Leal
No manager is an island: culture in sensemaking of business networking
Maria Ivanova-Gongne and Lasse Torkkeli
Are mobile devices a blessing or a curse? Effects of mobile technology use on salesperson role stress and job satisfaction
Sergio Román, Rocío Rodríguez, and Jorge Fernando Jaramillo
Studying the relationship between the perceived value of online group-buying websites and customer loyalty: the moderating role of referral rewards
Ya-Ling Chiu, Lu-Jui Chen, Jiangze Du, and Yuan-Teng Hsu
The influences of relational benefits on repurchase intention in service contexts: the roles of gratitude, trust and commitment
Shihyu Chou and Chi-Wen Chen
From external information to marketing innovation: the mediating role of product and organizational innovation
F. Javier Ramirez, Gloria Parra-Requena, Maria J. Ruiz-Ortega, and Pedro M. Garcia-Villaverde
Customer loyalty approach based on CRM for SMEs
Marcella Brito Galvão, Raíssa Corrêa de Carvalho, Lucas Ambrósio Bezerra de Oliveira, and Denise Dumke de Medeiros
Governance mechanisms and total relationship value: the interaction effect of information sharing
Ngoc Luu, Jacques Martin Cadeaux, and Liem Viet Ngo
Adoption strategies of social media in B2B firms: a multiple case study approach
Maryam Lashgari, Catherine Sutton-Brady, Klaus Solberg Søilen, and Pernilla Ulfvengren