ÂÜÀòÉç¹ÙÍø

Proximity and time in convenience store patronage: Kaïros more than chronos
Marie-Christine Gahinet, Gérard Cliquet

Social media use by young Latin American consumers: An exploration
Ainsworth Anthony Bailey, Carolyn M. Bonifield, Alejandro Arias

Stock market reaction to irregular supermarket chain behaviour: An investigation in the retail sectors of Ireland and the United Kingdom
Shaen Corbet, Caroline McMullan

Corporate association as antecedents of consumer behaviors: The dynamics of trust within and between industries
Hyo Sun Jung, Kyung Hwa Seo, Soo Bum Lee, Hye Hyun Yoon

Identifying superfluous survey items
Kylie Brosnan, Bettina Grün, Sara Dolnicar

The proactive employee on the floor of the store and the impact on customer satisfaction
Magnus Söderlund

Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages
Mahmud Akhter Shareef, Abdullah Baabdullah, Shantanu Dutta, Vinod Kumar, Yogesh K. Dwivedi

Complaint as a persuasion attempt: Front line employees’ perceptions of complaint legitimacy
Denis Khantimirov, Kiran Karande

The survival consequences of intellectual property for retail ventures
Pankaj C. Patel, John A. Pearce

Inside-outside: Using eye-tracking to investigate search-choice processes in the retail environment
Patricia T. Huddleston, Bridget K. Behe, Carl Driesener, S. Minahan

To what extent luxury retailing can be smart?
Eleonora Pantano, Rosanna Passavanti, Constantinos-Vasilios Priporas, Saverino Verteramo

On the relationship between consumer-brand identification, brand community, and brand loyalty
Pedro Simões Coelho, Paulo Rita, Zélia Raposo Santos

Investigating the mediating effect of Uber’s sexual harassment case on its brand: Does it matter?
Denni Arli Griffith, Patrick van Esch, Makayla Trittenbach

Food shoppers’ share of wallet: A small city case in a changing competitive environment
Muhammad Masood Azeem, Derek Baker, Renato A. Villano, Stuart Mounter, Garry Griffith

The role of identification in frontline employee decision-making
Rita Di Mascio, Johra Fatima

Do ethnocentric consumers really buy local products?
Hélène Yildiz, Sandrine Heitz-Spahn, Lydie Belaud

Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens
Anup Krishnamurthy, S. Ramesh Kumar

Wearable technology: What explains continuance intention in smartwatches?
Bruno Nascimento, Tiago Oliveira, Carlos Tam

Impact of the link between individuals and their region on the customer-regional brand relationship
Florence Charton-Vachet, Cindy Lombart

Providing sustainability information in shopping situations contributes to sustainable decision making: An empirical study with choice-based conjoint analyses
Gerrit Stöckigt, Johannes Schiebener, Matthias Brand

Assessing the sales effectiveness of differently located endcaps in a supermarket
Pei Jie Tan, Armando Corsi, Justin Cohen, Anne Sharp, Larry Lockshin, William Caruso, Svetlana Bogomolova

Resale pricing in franchised stores: A franchisor perspective
Rozenn Perrigot, Guy Basset

Influence of thinking style and attribution on consumer response to online stockouts
Ke Ma, Tong Chen, Chundong Zheng

Linking concepts of playfulness and well-being at work in retail sector
Sari Alatalo, Eeva-Liisa Oikarinen, Arto Reiman, Teck Ming Tan, Eija-Liisa Heikka, Pia Hurmelinna-Laukkanen, Matti Muhos, Taina Vuorela

Brand engagement and search for brands on social media: Comparing Generations X and Y in Portugal
Marisa Bento, Luisa M. Martinez, Luis F. Martinez

Who is the attached endorser? An examination of the attachment-endorsement spectrum
Natalya Saldanha, Rajendra Mulye, Kaleel Rahman

Fashion companies and customer satisfaction: A relation mediated by Information and Communication Technologies
Carlo Amendola, Mario Calabrese, Francesco Caputo, D’Ascenzo Fabrizio

Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers
Mahmud Akhter Shareef, Bhasker Mukerji, Mohammad Abdallah Ali Alryalat, Angela Wright, Yogesh K. Dwivedi

Exploring consumers’ skincare retail patronage
Bo Dai, Lou E. Pelton

From “foodies” to “cherry-pickers”: A clustered-based segmentation of specialty food retail customers
Cristina Calvo-Porral, Jean-Pierre Lévy-Mangin

Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys
Alice Audrezet, Béatrice Parguel

It is not always about brand: Design-driven consumers and their self-expression
Kyung-Ah (Kay) Byun, Robert Paul Jones, Barbara Ross Wooldridge

The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food
Faruk Anil Konuk

Unveiling the features of successful eBay smartphone sellers
Ana Teresa Silva, Sérgio Moro, Paulo Rita, Paulo Cortez

Consumer-based approach to customer engagement – The case of luxury brands
Catherine Prentice, Sandra Maria Correia Loureiro

Store satisfaction and store loyalty: The moderating role of store atmosphere
Barbara Francioni, Elisabetta Savelli, Marco Cioppi

Technology at the dinner table: Ordering food online through mobile apps
Anuj Pal Kapoor, Madhu Vij

---