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Genuine brands or high quality counterfeits: An investigation of luxury consumption in China
–Ling Jiang and Juan Shan [] []

Respect in Buyer/Seller Relationships
–Maureen A. Bourassa, Peggy H. Cunningham, Laurence Ashworth and Jay Handelman [] []

Service with a smile: A source of emotional exhaustion or performance incentive in call-centre employees
–Karel Picard, Michel Cossette and Denis Morin [] []

Servir les clients avec le sourire: Source d’épuisement ou de performance chez les employés de centres d’appels? (pages o1–o16)
–Karel Picard, Michel Cossette and Denis Morin [] [Google Scholar]

Comparing financial and social costs for top-down versus fixed-band selection: A practical application with bus drivers
–Jessica B. Sorenson, Peter A. Hausdorf and Stephen D. Risavy [] []

Understanding the dynamics between supervisor-follower social capital, work engagement, and employees’ creative work involvement
–Dave Bouckenooghe and Bulent Menguç [] [Google Scholar]

Reducing environmental uncertainty: How high performance work systems moderate the resource dependence-firm performance relationship
–Josh Bendickson, Furkan A. Gur and Erik C. Taylor [] []

Writing out praise: Air Canada employees and the 1968 CEO change
–Christopher M. Hartt [] []

SME internationalization research: Mapping the state of the art
–Cláudia P. Ribau, António Carrizo Moreira and Mário Raposo [] []

The pertinence of new public management in a developing country: The healthcare system in Morocco
–Youssef Errami and Charles Emmanuelle Cargnello [] []

Effect of corporate governance on default risk in financial versus nonfinancial firms: Canadian evidence
–Lorne N. Switzer, Jun Wang and Yajing Zhang [] []

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