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TOC: Intl J Retail Dist Man

Introduction

International Journal of Retail & Distribution Management, 46(5)

Retail service excellence: antecedents and consequences
Panchapakesan Padma and Urs Wagenseil

The path to mall patronage intentions is paved with 4E-based experiential value for Indian consumers
Amrut Sadachar and Ann Marie Fiore

Relationship between sustainability and risk management in fashion supply chains
Piyya Muhammad Rafi-Ul-Shan, David B. Grant, Patsy Perry, and Shehzad Ahmed

The growing permanence of pop-up outlets within the international location strategies of fashion retailers
Bethan Alexander, Karinna Nobbs, and Rosemary Varley

Customer value in self-service kiosks: a systematic literature review
Yulia Vakulenko, Daniel Hellström, and Pejvak Oghazi