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Entrepreneurial motivation as a key salesperson competence: trait antecedents and performance consequences
Reza Rajabi, Thomas Brashear-Alejandro, and Cristian Chelariu

Does environmental leadership affect market and eco performance? Evidence from Korean franchise firms
Minseong Kim and Svetlana Stepchenkova

B2B negotiation tactics in creative sectors
Aldis Gudny Sigurdardottir, Anna Ujwary-Gil, and Marina Candi

Readiness assessment of leagility supply chain based on fuzzy cognitive maps and interpretive structural modeling: a case study
Taher Kalantari and Farid Khoshalhan

Do brand communities benefit objectively under-performing products?
Scott A. Thompson, Andrew M. Kaikati, and James M. Loveland

The influence of collaborative competence and service innovation on manufacturers’ competitive advantage
Feng-Hsu Liu and Tseng-Lung Huang

Early stage value co-creation network – business relationships connecting high-tech B2B actors and resources: Taiwan semiconductor business network case
Changhyun Park and Heesang Lee

The cooperation-competition interplay in the ICT industry
Emilene Leite, Cecilia Pahlberg, and Susanne Åberg

Enhancing the effect of frontline public employees’ individual ambidexterity on customer value co-creation
Tuan Trong Luu, Chris Rowley, and Khai Cong Dinh

Teleological sales and purchase approaches in complex business relationships – customers’ expectations before and perceptions after purchase
Rocío Rodríguez, Göran Svensson, Sergio Román, and Greg Wood

Process validation: coping with three dilemmas in process-based single-case research
Poul Houman Andersen, Anna Dubois, and Frida Lind

Fairness in franchisor–franchisee relationship: an integrative perspective
Ateeque Shaikh, Dheeraj Sharma, Akshaya Vijayalakshmi, and Rama Shankar Yadav

Value co-creation in an outsourcing arrangement between manufacturers and third party logistics providers: resource commitment, innovation and collaboration
Rudolf R. Sinkovics, Olli Kuivalainen, and Anthony S. Roath

Examining the effects of interorganizational learning on performance: a meta-analysis
Anni Rajala

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