TOC: Intl J Bank Mar
Introduction
International Journal of Bank Marketing, 36(3)
Just how loyal are Islamic banking customers?
John J. Ireland
Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector
Veysel Yilmaz, Erkan Ari, and Hüseyin Gürbüz
Profiling emerging market investors: a segmentation approach
Satish Kumar, Nisha Goyal, and Rituparna Basu
Younger and older trust in a crisis situation
Miguel Angel Moliner-Tena, Juan Carlos Fandos-Roig, Marta Estrada-Guillén, and Diego Monferrer-Tirado
Modeling credit risk in credit unions using survival analysis
M. Kabir Hassan, Jennifer Brodmann, Blake Rayfield, and Makeen Huda
Cross-border branching in the Latin American banking sector
Luiz Paulo Lopes Fávero, Marco Aurélio dos Santos, and Ricardo Goulart Serra
Impact of oil and gas price shocks on the non-performing loans of banks in an oil and gas-rich economy
Abdulazeez Y.H. Saif-Alyousfi, Asish Saha, and Rohani Md-Rus
Intention to use e-banking services in the Jordanian commercial banks
Saad Ghaleb Yaseen and Ihab Ali El Qirem
The effects of the elaboration likelihood model on initial trust formation in financial advisory services
Mario Silic and Christian Ruf