TOC: Service Ind J
Introduction
Service Industries Journal, 38(9/10)
Interactions between tourism and financial sector development: evidence from Turkey
–Setareh Katircioglu, Salih Katircioglu & Mehmet Altinay [] []
Antecedents and outcomes of fashion innovativeness in retailing
–Ivan-Damir Anic, Mirela Mihic & Ivana Kursan Milakovic [] []
Operationalisation of service innovation: a systems thinking approach
–Ayham A. M. Jaaron & Chris J. Backhouse [] []
Effects of individual resources and team-member exchange on service quality
–Unji Baek, Hossein Olya & Seul Ki Lee [] []
Exploring antecedents of customer citizenship behaviors in services
–Laee Choi & Sherry L. Lotz [] []
Tolerance for workplace incivility, employee cynicism and job search behavior
–A. Mohammed Abubakar, Huda Abdullah Megeirhi & Belal Shneikat [] []