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TOC: J Mar Analytics

Introduction

Journal of Marketing Analytics, 6(1)

Analytics from our scholarly closets: the connections between data, information, and knowledge
Anjala S. Krishen & Maria Petrescu

Analyzing customer satisfaction in self-service technology adopted in airports
Hon Keung Yau & Ho Yi Horace Tang

Guidelines for assessing the value of a predictive algorithm: a case study
Ossi Ylijoki

Loss or gain? The impact of Chinese local celebrity endorser scandal on the global market value of the endorsed brands
Junzhou Zhang & Lei Huang