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TOC: Intl J Bank Mar

Introduction

International Journal of Bank Marketing, 36(1)

Do the competitors affect cross-buying decisions?
Vishal Vyas, Ankur Roy, and Sonika Raitani

Brand equity and customer behavioral intentions: a mediated moderated model
Meena Rambocas, Vishnu M. Kirpalani, and Errol Simms

Moderation effect on Islamic banking preferences in UAE
Mohammed Hersi Warsame and Edward Mugambi Ireri

Service quality and customer satisfaction in Ghanaian retail banks: the moderating role of price
Bedman Narteh

Investigating the Nigerian small and medium enterprises (SMEs)-banking long-term relationship building
Mark Ojeme, Andrew Robson, and Nigel Coates

Are Malaysian Islamic banks’ corporate social responsibilities effective? A stakeholders’ view
Haruna Babatunde Jaiyeoba, Abideen Adeyemi Adewale, and Mahmud Oluwaseyi Quadry

Bank and product selection – an Australian student perspective
Mark Tucker and Christine Jubb

Adoption of internet banking services in Gujarat
Kiran J. Patel and Hiren J. Patel

E-banking in Colombia: factors favouring its acceptance, online trust and government support
Javier A. Sánchez-Torres, Francisco-Javier Arroyo Canada, Alexander Varon Sandoval, and James-Ariel Sánchez Alzate

Investigating causal linkages in the balanced scorecard: an Indian perspective
Adil Zahoor and Musadiq Amin Sahaf

Emotional appeals in UK business-to-business financial services advertisements
Emmanuel Mogaji, Barbara Czarnecka, and Annie Danbury