TOC: Service Sci
Introduction
Service Science, 9(4)
Editorial Column — Toward Ten Years of Service Science
–Paul P. Maglio [] []
Toward an Agile IT Service Management Framework
–Bertrand Verlaine [] []
Value-Driven Strategic Sourcing Based on Service-Dominant Logic
–Laleh Rafati and Geert Poels [] []
A Discrete Event Model of Viability Building in a Public University Organization
–Virginia Ecaterina Oltean, Theodor Borangiu, and Monica Dragoicea [] []
Enhancing the Design and Management of the Product-Service System Supply Chain: An Application to the Automotive Sector
–Barbara Resta, Paolo Gaiardelli, Sergio Cavalieri, and Stefano Dotti [] []
Exploring Online Travel Reviews Using Data Analytics: An Exploratory Study
–Vera L. Miguéis and Henriqueta Nóvoa [] []
An Optimization Web Service for a Freight Brokering System
–Florin Leon and Costin Badica [] []
Recommending Products and Services Belonging to Online Businesses Using Intelligent Agents
–Adrian Alexandrescu, Cristian Nicolae Butincu, and Mitica Craus [] []