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TOC: Service Ind J

Introduction

Service Industries Journal, 37(15/16)

The role of relationship on time and monetary compensation
Jung-Hua Chang [] []

A composite measure of performance–expectation and performance-only measures
Sang-June Park & Youjae Yi [] []

Ceremonious politeness in consuming food in VFR tourism: scale development
Babak Taheri , Aliakbar Jafari & Bendegul Okumus [] []

Assessing the effect of organic-food short storytelling on consumer response
Yong You Nie, Austin Rong Da Liang & Dun Ji Chen [] []

Understanding value-creating practices in social media-based brand communities
Anne Sorensen & Judy Drennan [] []

Developing a common standard for authentic restaurants
Henk. J. de Vries & Frank M. Go [] []