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TOC: J Con Mar

Introduction

Journal of Consumer Marketing, 34(6)

Does the crowdfunding platform matter? Risks of negative attitudes in two-sided markets
Camille Lacan and Pierre Desmet

Social media sentiment analysis: lexicon versus machine learning
Chedia Dhaoui, Cynthia M. Webster, and Lay Peng Tan

The effects of smileys on receivers’ emotions
Katja Lohmann, Sebastian Stefan Pyka, and Cornelia Zanger

Developing a scale for the perceived social benefits of sharing
Ashleigh Ellen Powell, Adrian R. Camilleri, Angela R. Dobele, and Constantino Stavros

Achieving consumer trust on Twitter via CSR communication
Jana Kollat and Francisca Farache

Tweets for tots: using Twitter to promote a charity and its supporters
Alena Soboleva, Suzan Burton, Kate Daellenbach, and Debra Z. Basil

Guest editorial
David Fortin and Ning (Chris) Chen