TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 39
Consumer response to price changes in higher-priced brands
Ava Huang, John Dawes, Larry Lockshin, Luke Greenacre
The battle of traditional retailers versus discounters: The role of PL tiers
Gizem Hökelekli, Lien Lamey, Frank Verboven
Satisfaction, loyalty and repatronage intentions: Role of hedonic shopping values
Sunil Atulkar, Bikrant Kesari
Willingness to Pay-inference in the absence of rejected propositions
Sander van Cranenburgh, Caspar G. Chorus
Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand
Jérôme Lacœuilhe, Didier Louis, Cindy Lombart
Disruptions versus more disruptions: How the Amazon dash button is altering consumer buying patterns
Maya F. Farah, Zahy B. Ramadan
An empirical analysis of factors that influence retail website visit types
Jason I. Pallant, Peter J. Danaher, Sean J. Sands, Tracey S. Danaher
Investigating gender differences in consumers’ experience of guilt: A comparative study
Ghadeer G. Kayal, Antonis C. Simintiras, Nripendra P. Rana
Et tu, Brute? How unfair!
Sanjeev Tripathi
Measuring and improving customer retention at authorised automobile workshops after free services
Anil Kumar, Sunil Luthra, Dinesh Kumar Khandelwal, Rajneesh Mehta, Nityanand Chaudhary, Sukhdev Bhatia
Understanding the effect of personal and social value on attitude and usage behavior of luxury cosmetic brands
S. Ajitha, V.J. Sivakumar
Does opinion leadership influence service evaluation and loyalty intentions? Evidence from an arts services provider
Javier Flores-Zamora, Jesús García-Madariaga
Channels for search and purchase: Does mobile Internet matter?
Sonika Singh, Joffre Swait
What factors determine e-satisfaction and consumer spending in e-commerce retailing?
Tahir M. Nisar, Guru Prabhakar
Grocery pickup creation of value: Customers’ benefits vs. spatial dimension
Dany Vyt, Magali Jara, Gérard Cliquet
Health and cosmetics: Investigating consumers’ values for buying organic personal care products
Ezlika Ghazali, Pat Chen Soon, Dilip S. Mutum, Bang Nguyen
Online search – Online purchase in franchising: An empirical analysis of franchisor website functionality
Thierry Pénard, Rozenn Perrigot
How personal costs influence customer citizenship behaviors
Anh Dang, Aaron D. Arndt
Increasing customer purchase intention through product return policies: The pivotal impacts of retailer brand familiarity and product categories
Shih-Ping Jeng
A DEA approach for selecting a bundle of tickets for performing arts events
Andrea Baldin
Examining impacts of negative reviews and purchase goals on consumer purchase decision
Fei L. Weisstein, Lei Song, Peter Andersen, Ying Zhu
Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity
Kamel El Hedhli, Haithem Zourrig, Jeongsoo Park
The consumer experience: The impact of supplier effort and consumer effort on customer satisfaction
Magnus Söderlund, Sofie Sagfossen
Personalized ads on Facebook: An effective marketing tool for online marketers
Trang P. Tran
Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE
Eleonora Pantano, Charles Dennis
Gift card program incrementality and cannibalization: The effect on revenue and profit
Tim Norvell, Alisha Horky
Web functionality, web content, information security, and online tourism service continuance
Ziqi Liao, Xinping Shi
Special issue on "Retail digitalization: Implications for physical stores"; edited by Johan Hagberg, Anna Jonsson and Niklas Egels-Zandén
Retail digitalization: Implications for physical stores
Johan Hagberg, Anna Jonsson, Niklas Egels-Zandén
Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization
Christian Fuentes, Kristina Bäckström, Anette Svingstedt
Every step counts: When physical movement affects perceived value
Frank Mathmann, Mathew Chylinski, E. Tory Higgins, Ko de Ruyter
Omnichannel-based promotions’ effects on purchase behavior and brand image
Angelica Blom, Fredrik Lange, Ronald L. Hess
An ethnography of Electronic Shelf Labels: The resisted digitalization of prices in contemporary supermarkets
Bastien Soutjis, Franck Cochoy, Johan Hagberg
Now what? Evaluating the sales effects of introducing an online store
Mikael Hernant, Sara Rosengren
Understanding omni-channel shopping value: A mixed-method study
Elodie Huré, Karine Picot-Coupey, Claire-Lise Ackermann