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Advancing laddering and critical incident technique to reveal restaurant niches
–Chin-Feng Lin & Chen-Su Fu [] []

Corporate social responsibility and employee’s desire: a social influence perspective
–Albert John , Faisal Qadeer, Gulnaz Shahzadi & Fu Jia [] []

Distributive trade and regional productivity growth
–C. Di Berardino , D. D’Ingiullo & A. Sarra [] []

Effects of customer loyalty on customer entitlement and voiced complaints
–Xiaofei Li, Baolong Ma & Chen Zhou [] []

The digital distribution of music and its impact on the business models of independent musicians
–Vasco Eiriz & Filipe Pinto Leite [] []

Determinants of consumers’ purchase behaviour towards green brands
–Hui-Ju Wang [] []