TOC: J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 26(6)
Customer Engagement Behaviors in Hospitality: Customer-Based Antecedents
–Jaime Romero [] []
Does Customer Experience Management Pay Off? Evidence from Local versus Global Hotel Brands in South Korea
–Sung-Joon Yoon & Hyong-Ju Lee [] []
Investigating the Dynamics and the Content of Customers’ Social Media Reporting after a Restaurant Service Failure
–Aviad A. Israeli, Seonjeong Ally Lee & Aryn C. Karpinski [] []
An Experimental Investigation on the Determinants of Online Hotel Booking Intention
–Kwangsoo Park, Jooyeon Ha & Jeong-Yeol Park [] []
Consumers’ Willingness to Patronize Locally Sourced Restaurants: The Impact of Environmental Concern, Environmental Knowledge, and Ecological Behavior
–Yeon Ho Shin, Jinyoung Im, Seung Eun Jung & Kimberly Severt [] []
Examination of Restaurants Online Pricing Strategies: A Game Analytical Approach
–Xiaolong Guo & Xiabing Zheng [] []